reset your secure code (online banking password)

  • 1. Start
  • 2. Enter PAN
  • 3. SMS code
  • 4. Secret Questions
  • 5. Reset
  • 6. Finish

to reset your secure code online, you need to be registered for SMS code

Have the following 3 things handy before you continue:

  1. Your personal access number (PAN)
  2. The mobile phone that you registered for SMS code
  3. The answers to your secret questions

If you're not registered for SMS code then call us on 1300 440 749 and we'll reset your secure code for you.

Click on start to begin...